Company Policies

Terms & Conditions

  • Exact price will be agreed during the property viewing. All quotations prior to this are estimates only.
  • By confirming the contract between Clearance-Services Ltd and our client, the client also confirms agreement to our terms and conditions.
  • The client confirms that they have the authorisation to allow us to access & to remove all items from the property.
  • We are to be notified verbally and in writing by the client regarding any items that are not be removed prior to us clearing the property. All items not to be removed should be clearly labelled.
  • The client confirms that all hazardous items have been removed from the property prior to the clearance.
  • The client confirms that appliances requiring skilled technicians to disconnect are disconnected prior to the clearance.
  • We are responsible for any damage to the property caused by our negligence during the clearance. The client confirms that we are not responsible for reasonable wear & tear caused during the property clearance.
  • All items contracted to be removed from the property automatically become the property of Clearance-Services Ltd upon completion of the clearance.
  • All Clearance-Services Ltd’s contracted payments must be settled upon job completion & within a three day period.
  • All payments are to be made by bank transfer, cheque or cash.

Cookies and Privacy Policy

Privacy Policy

Clearance-Services Ltd is committed to protecting and respecting your privacy. We advise that you review this Privacy Policy regularly as it is subject to change.


This privacy policy is for the website which is regulated by Clearance-Services Ltd. This privacy policy manages how Clearance-Services Ltd, collects, uses, maintains and discloses information collected from users of the site.

This website complies with all UK national laws and requirements for user privacy.

The following information may be collected from you when using the website:

  • Name (where provided to us in contact forms)
  • Email address (where provided to us in contact forms)
  • Phone number (where provided to us in contact forms)

What is this information used for?

We will only use your name or contact information for answering enquires or providing information or quotes when you have shown an active interest in our services, such as by completing a contact form or contacting us via email.

Data Processors

It is a requirement that we provide you with a list of processors involved in the processing of your data.

Hosting – our website and email hosting is provided by AWS (

How long do we keep your data?

Contact information will be retained for 7 years following completion of any contractual engagement.

User rights:

You have the right to request the following under data protection laws:

  • The right to be informed
  • The right of access
  • The right to rectification
  • The right to erasure
  • The right to restrict processing
  • The right to data portability
  • The right to object
  • Rights in relation to automated decision making and profiling.

Should you have any questions about our privacy policy or how your personal data is stored and used, please contact us using the following contact details. –

  • Email:
  • Post: 1 Quadrant Road, Croydon, Surrey, CR7 7DB
  • Phone – Landline 0208 251 2581 or mobile 0781 828 2167

Users are entitled to also raise a complaint with the ICO –

Protecting your personal data

Our website uses an SSL secured connection which makes sure that any data passed between the server and browser remains private.

Go Clearance uses suitable data collection, storage and processing practices and security to safeguard against any disclosure or destruction of your personal information. We protect your data against unauthorised access and alteration.

Links to third party websites

It is possible that this website may contain links to third party websites. Our intention is always to include safe, relevant and useful external links, we recommend users to be cautious when clicking through to any external web links.

We cannot guarantee or verify the content found on externally linked websites and so it is at the users own risk to click through on a third party link. As website owners, we cannot be held liable for any implications or damage caused by visiting any external websites linked to from this one. 


Should you have any further questions regarding our privacy policy, then please do not hesitate to contact us at

Cookies Policy

What are cookies?

Cookies are small files which are downloaded to your computer. They improve user experience by making a website work more efficiently and provide the owners of the website with more information about the user.

More information

Get more information about cookies by visiting uses cookies to enhance the user experience on our website. The cookie control system allows the user when first visiting the website to allow or disallow cookies stored on the computer.
This ensures that we meet the legislative requirements for websites to procure permission from users before a cookie is left on a device.

How does Go Clearance use cookies?

Cookies are used to create a unique user experience for our website users.
They allow our website to remember what you have done when browsing which creates a slick end to end experience for the user. They are also used to analyse website performance, which in turn gives us more details about how to improve the site at large.

Can I disable cookies?

It is possible to adjust the settings of your web browser by following the help instructions available via your browser settings. When cookies are disabled in your browser, it may impact the functionality of this website and on others that you may visit. By disabling cookies certain features of websites may not be available so it is widely recommended that they remain enabled for better user experience.

Trusted Third Party Cookies

In some instances, cookies provided by trusted third parties will be used on our website. Below are the details of some third-party cookies that you may come across on our website from trusted sources. 


Necessary cookies help with functionality to make the site usable. The website cannot function without these cookies.

Cookie Name: DYNSRV



Data sent to: UK (adequate)

Type: HTTP

Expiry: Session


Statistics cookies help us understand how users engage and interact with the site. These cookies collect and report information anonymously.

Cookie Name: _ga



Data sent to: USA (adequate)

Type: HTTP

Expiry: 2 years

Cookie Name: _gat



Data sent to: USA (adequate)

Type: HTTP

Expiry: 1 day

Cookie Name: _gid



Data sent to: USA (adequate)

Type: HTTP

Expiry: Session

Cookie Name: collect



Data sent to: USA (adequate)

Type: Pixel

Expiry: Session

Google Analytics

Google Analytics is one of the most common and trusted analytics solutions on the web. It helps website owners understand how you use the website and what can be altered to enhance user experience. Google Analytics cookies will look to track how long you spend on the website and see which pages you visit to point us in the right direction as to which content is working and which can be improved.

There are more details about Google Analytics cookies, on the official Google Analytics page.

Should you have any further questions about our Cookie Policy, Privacy Policy or our wider service, then please do contact us –

In writing:

Clearance-Services Ltd. 1 Quadrant Road, Croydon, Surrey, CR7 7DB

By phone:

(Landline) 0208 251 2581 or (Mobile) 0781 828 2167

By email:

Go Clearance, part of Clearance-Services Ltd, is registered and licenced with the Environmental Agency to provide Waste Clearances. To view a copy of our certificate just click here.